Use of Website

All content on our website, including images, videos, service descriptions, portfolio work, and text, is the intellectual property of The Glam Coach. Users are strictly prohibited from copying, redistributing, modifying, or using any content without prior written permission. When using the platform to book appointments, submit inquiries, or provide feedback, you must provide truthful, accurate, and up-to-date information. Attempts to manipulate the website, introduce harmful software, or disrupt its performance will result in restricted access or legal action if necessary. This ensures a safe and reliable online experience for all users. Additionally, all reviews, comments, or feedback submitted must be honest and constructive, avoiding any defamatory or inappropriate statements.

Booking & Appointments

All beauty service bookings, including makeup, hairstyling, bridal, or event packages, are subject to staff availability and confirmation. Bookings are finalized only after verification by our team. Clients must provide accurate contact information to receive confirmations, reminders, and updates. Appointment times may be adjusted due to artist availability, travel requirements for on-location services, or emergencies. We recommend booking in advance, especially for bridal or event services. Unconfirmed or incomplete bookings may be automatically cancelled. Clients are encouraged to double-check event dates and locations to avoid scheduling conflicts. Any changes requested after confirmation may be subject to availability and additional charges.

User Conduct & Prohibited Activities

Clients are expected to engage respectfully with our team and comply with pre-service guidelines. Harassment, aggressive behavior, abuse of trial sessions, false representation of events, or attempting to alter service outcomes post-appointment is strictly prohibited. Fraudulent bookings, repeated last-minute cancellations, or misuse of appointment slots may lead to restricted future access. We reserve the right to deny services if client behavior affects the team’s safety, comfort, or quality of services for other clients. All clients are also expected to respect the personal and professional space of our artists and other staff. Any violation of these guidelines may result in permanent suspension from using our services.

User Responsibilities

Clients must arrive on time and follow all pre-service instructions provided for makeup, hairstyling, skincare, and grooming sessions. For high-definition, bridal, or airbrush makeup, clients should disclose any allergies, skin sensitivities, medical conditions, or product reactions beforehand. This information is crucial to ensure safe, effective, and long-lasting results. Clients are also responsible for reviewing package details, pricing, and policies prior to booking. Repeated delays, no-shows, or providing incorrect information may affect future appointment eligibility. Clients should also follow aftercare instructions provided by our team to maintain the quality and longevity of the services. Adherence to these responsibilities contributes to a positive and professional experience for everyone.

Privacy & Data Security

The Glam Coach respects your privacy and ensures that all personal information, including your name, contact details, booking history, reference photos, and inquiries, is securely stored and used only for service delivery, client communication, and website improvements. We do not sell or share your information with third parties except as required by law. Clients are advised to avoid sharing sensitive data on unsecured networks or public devices to maintain their privacy. Additionally, any photos or videos taken by our team during services will only be used with your consent for portfolio, marketing, or social media purposes. Clients may request removal or deletion of their data or media at any time, and we will comply promptly in accordance with applicable privacy laws.

Limitation of Liability

While we use high-quality professional products and follow best practices, The Glam Coach is not responsible for skin reactions, allergies, or sensitivities arising from undisclosed conditions or aftercare negligence. Results may vary based on client-specific factors, environmental conditions, or external factors. We are not liable for technical issues on the website, scheduling adjustments, or unexpected interruptions in service delivery. By using our services, clients acknowledge that occasional changes or errors may occur and accept these as part of professional service delivery. Clients are responsible for understanding product ingredients, pre-existing conditions, and for following the instructions provided by our artists. The Glam Coach is not liable for dissatisfaction resulting from external factors beyond our control.

Contact Us

Our team is committed to assisting you promptly and ensuring you have a smooth and luxurious experience with The Glam Coach. Response times may vary depending on inquiry volume and appointment schedules. Clients are encouraged to provide clear details and reference information when contacting us for faster support. We also welcome feedback to continuously improve our services and client experience. For any questions regarding our Terms & Conditions, bridal or event bookings, makeup packages, travel charges, or other service-related inquiries, please contact us directly:

Phone: +91 97903 16941
Email: mail@theglamcoach.org