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Anti-Spam Policy

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Introduction

Welcome to The Glam Coach. By using our website, submitting inquiries, booking makeup or beauty services, or interacting with our brand, you agree to comply with our Anti-Spam Policy. These guidelines are designed to prevent unsolicited messages, maintain a safe communication environment, and ensure professional interactions with all clients. We encourage you to read this policy carefully to understand how we manage messaging, email communication, and promotional content. By following these rules, you contribute to a trustworthy and respectful environment for everyone interacting with The Glam Coach.

Definition of Spam

For the purposes of this policy, "spam" refers to unsolicited or irrelevant messages, emails, or promotional content sent to clients or users without their consent. This includes excessive marketing emails, repetitive messaging, or communication that does not relate to requested services. The Glam Coach strictly prohibits sending spam to any individual, and all communications are conducted in a responsible, professional, and targeted manner. Clients have the right to opt-out of any promotional or marketing communication at any time, ensuring control over the messages they receive.

Client Consent

All marketing communications, newsletters, and promotional emails are sent only to clients who have provided explicit consent. This may occur when a client opts in during booking, inquiry submission, or newsletter signup. We do not send promotional content to individuals who have not agreed to receive such communications. Consent can be withdrawn at any time by using the unsubscribe option provided in all emails or by contacting our team. Respecting client preferences is a core part of maintaining trust and professionalism in our communication practices.

Prohibited Practices

Clients and staff are prohibited from sending unsolicited or irrelevant emails, messages, or any bulk communication using The Glam Coach platform. Misuse of email forms, messaging systems, or contact information to distribute spam is strictly forbidden. Any attempt to use our systems for unauthorized promotions, phishing, or advertising unrelated to our services may result in account restrictions or legal action. All messages sent from The Glam Coach are intended to provide service updates, confirmations, or approved promotional content relevant to our clients.

Reporting Spam

Clients who receive unsolicited messages or believe they have been sent spam in error can report the issue directly to The Glam Coach. Reports can be submitted via our official contact channels, including email or phone. Each report will be reviewed promptly, and appropriate action will be taken to prevent future occurrences. Our team treats all spam complaints seriously and works diligently to maintain a secure, professional, and respectful communication environment for all clients.

Data Protection and Anti-Spam Compliance

The Glam Coach ensures that all client data used for communication is protected under our Privacy Policy and handled responsibly. Personal information is never shared with third parties for unsolicited marketing purposes. All messages sent comply with applicable anti-spam laws, including consent requirements and opt-out options. Clients are assured that their contact information is used solely for legitimate service communication, appointment reminders, and approved promotional content.

Email and Communication Preferences

Clients have full control over the types of communications they receive from The Glam Coach. You may update your preferences at any time, including opting out of marketing messages while still receiving essential service notifications. Clear instructions for managing these preferences are included in all email communications, ensuring a convenient and user-friendly experience. We encourage clients to review and update their preferences regularly to receive only the communications that are relevant and valuable to them.

Enforcement and Consequences

Violations of this Anti-Spam Policy by clients or third parties may result in warnings, temporary restrictions, or permanent suspension of access to our platform. In severe cases, legal action may be pursued to protect our brand, clients, and staff. The Glam Coach is committed to enforcing this policy consistently to maintain a safe, professional, and respectful communication environment. All enforcement actions are documented and reviewed to ensure fairness and transparency.

Contact Us

Our team is committed to providing prompt support and ensuring all communication with clients remains professional and secure. Clients are encouraged to provide clear details when contacting us for faster resolution. For any questions regarding this Anti-Spam Policy, or to report unsolicited messages, please contact us directly:

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